Trucell
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VoIP Phone Services in Australia

Revolutionizing corporate communication

Traditional phone systems often struggle with high costs and limited features but by adopting VoIP, businesses can reduce operational expenses, improve communication efficiency, and support remote work seamlessly.

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High Cost

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Poor Call Quality

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Delayed Transmission

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No App Integration

Improved Accessibility

Connectivity Anywhere for Enhanced Productivity

Employees can make and receive calls from any location with internet access, promoting flexibility in work arrangements such as remote work or telecommuting.

Mobile Integration
This integration ensures that employees can remain accessible and responsive to calls, messages, and voicemails whether they are in the office, on the go, or working remotely.
Remote Work Enablement
VoIP supports remote work arrangements, enabling employees to stay connected to the office phone system even when they are not physically present at the workplace.
Virtual Extensions
This feature enables seamless communication between team members spread across different offices, cities, or countries. It facilitates collaboration and teamwork by making it easy to transfer calls, participate in conference calls, and share information in real-time.
Feature-Rich Solutions

Powerful Capabilities for Optimal Communication

VoIP systems offer a wide range of features that enhance communication efficiency. These include call forwarding, voicemail-to-email transcription, virtual receptionists, and conference calling capabilities.

Advanced Call Handling
These features empower employees to manage incoming calls effectively, ensuring that every call is routed appropriately and promptly answered.
Voicemail to Email
This feature automatically transcribes voicemail messages into text and sends them to designated email addresses.
Call Analytics and Reporting
Businesses can leverage these analytics to optimize staffing levels, improve customer service, and identify trends or areas for operational improvement.
Quality and Reliability

Dependable Performance with Advanced Technology

With advancements in technology and stong infrastructure support, VoIP systems deliver high-quality voice calls and reliable connections.

High-Quality Voice Calls

VoIP technology leverages internet protocols to transmit voice data in packets, ensuring clear and consistent voice quality.

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Monitoring and Maintenance

Regular maintenance and updates to hardware, software, and network configurations contribute to maintaining optimal performance and reliability.

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Security Measures

VoIP providers implement encryption protocols and security measures to protect against unauthorized access, eavesdropping, and potential threats to voice communications.

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Integration Capabilities

Better Workflow Integration for Efficient Operations

VoIP services can integrate with CRM systems, email platforms, and other business applications. This integration streamlines communication workflows by centralizing data and enabling cross-platform functionality.

CRM Integration

CRM integration enables automatic logging of call activities, syncing of customer data, and access to caller information during incoming calls. It empowers sales and support teams with contextual information, improving customer interactions and enabling personalized service delivery.

Email Integration

This integration allows users to initiate calls directly from their email interface, view voicemail transcripts in their inbox, and synchronize contact information between email and VoIP systems.

Mobile Integration

Employees can use their smartphones or tablets as extensions of their office phones, making and receiving calls using their business numbers.
Unified Communication

Integrated Solutions for Simplified Communication

VoIP often forms part of a unified communications strategy that includes messaging, video conferencing, and collaboration tools. This unified approach consolidates communication channels into a single platform, simplifying interactions and reducing the complexity of managing multiple systems.

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Enhanced Collaboration

This capability facilitates faster decision-making, improves project coordination, and enhances teamwork across departments or geographical locations.

Improved Accessibility

This accessibility ensures continuous communication and responsiveness, regardless of physical location.

Cost-Effectiveness

Businesses can eliminate the need for separate phone systems, conferencing solutions, and messaging apps, leading to cost savings on hardware, software licenses, and maintenance.

Partners we work with

AWARDS & Certification

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HP Gold

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Microsoft Certified Partner

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Dell Partner

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Adobe

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Ripple Networks

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Sentinel One Certified

Fortinet Partner

3CX Silver Partner

HP Amplify

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Book Your Free Consultation Call Today!

Elevate your business communications with VoIP (Voice over Internet Protocol) solutions tailored to ensure seamless connectivity and reliability. Whether in-office or remote, VoIP empowers your team to stay connected effortlessly, enhancing collaboration and productivity.

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