Trucell

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Ensuring Accurate Medical Image Representation And Patient Safety

DICOM Compliance: Monitoring the Monitors DICOM compliance for diagnostic monitors is often overlooked until something goes wrong. Regular DICOM compliance testing is of utmost importance to ensure that medical imaging displays deliver high-quality results with accurate diagnoses. Diagnostic imaging technologies are built to provide accurate and detailed images of the human body. The images created by this technology must be displayed accurately on a monitor in order to properly diagnose a patient. This is where DICOM comes into play. It stands for Digital Imaging and Communication in Medicine, and it is an international standard used by medical professionals to ensure that digital imaging equipment is compliant with the necessary quality controls. Unfortunately, many healthcare facilities overlook the need to test their monitors for DICOM compliance regularly. Without routine tests, any display errors or inaccuracies can lead to misdiagnoses, incorrect treatments, and even wrongfully administered drugs or surgery. Moreover, these problems…
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Insider Threats Are Getting More Dangerous! Here’s How to Stop Them

One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Because insiders have authorized system access, they bypass certain security defenses. Such as those designed to keep intruders out. Since a logged-in user isn’t seen as an intruder, those security protections aren’t triggered. There are three troubling statistics from a recent report by Ponemon Institute They illustrate the importance of addressing this threat. Insider attacks are getting worse, taking longer to detect and becoming more extensive. The report found that over the last two years: Insider attacks have increased by 44% It takes organizations 85 days to contain an insider threat, compared to 77 days in 2020. The average cost of addressing insider threats has risen by 34% It’s important for companies…
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Everything You Need to Know About Microsoft Viva Sales

Data entry is a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But data matters — it’s important to capture orders, quotes, needs, and more from your customers. Lead and sales reporting help sales managers know where to direct their attention. Analytics also help drive more efficient ways of closing the deal. Microsoft is taking up the mantle of this challenge by launching a new digital experience for sales teams. Microsoft Viva Sales application is part of Microsoft’s “Viva” line which includes things like Viva Insights for improved staff wellbeing, as well as Viva Learning for staff development. The Viva apps are designed to make your life easier, by eliminating the most tedious tasks. They integrate natively with MS Teams and Microsoft 365 so you can automate processes that would otherwise take up too much of your time. Viva Sales is a CRM…
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Checklist For Better Digital Offboarding Of Employees

The departure of an employee leaves behind a trail that can be used by hackers to steal company data. In order for businesses to protect themselves, Digital Offboarding must happen before they leave the workplace so as not give up any advantages over potential competitors or informers within your organization who may have had access while working there. When an employee leaves a company, there is a process that needs to happen. This is the process of “decoupling” the employee from the company’s technology assets. This digital offboarding is vital to cybersecurity. It is crucial to secure your company’s data. 20% of surveyed businesses have experienced a breach from former employees and it can have serious consequences for you as well! The digital offboarding process is a critical step in reducing risk for former staff members. This checklist will help you cover all your bases and protect company data from potential hackers. Your Digital Offboarding…
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Trucell Customer Portal – Track Existing Tickets

There are a few things that end users can do to help ensure that their tickets are resolved in a timely manner. First and foremost, they should review the status and notes of their ticket on a regular basis. Additionally, following up with customer service via the portal can help keep everyone on track. By keeping tabs on their tickets, end users can help ensure that their problems are resolved as quickly as possible. To gain access to your existing tickets 1. Open web browser Navigate to https://psa.trucell.com.au/portal 2. Sign in to the customer portal. 3. On the Dashboard of Customer Portal, select My Tickets. 4. You will now be presented with My Tickets To view Closed Tickets, Awaiting Input 1. Navigate to My Tickets from the Portal Dashboard. 2. In the top left corner of the My Tickets page there is drop down. 3. Select the desired dropdown option
Opened laptop, showing the Trucell Support Portal with an arrow pointing to New Ticket Card

Trucell Customer Portal – Open New Ticket Request

If you are having trouble with your account or need technical support, please open a ticket by visiting the Trucell Customer Portal or emailing us at support@trucell.com.au. Be sure to include as much detail as possible, including your name, company name, and contact information. We will respond to your request as soon as possible. For billing inquiries, please open a ticket by emailing us at accounts@trucell.com.au. Include your name, company name, and contact information in the email, and we will get back to you as soon as possible. How to open a ticket via the Trucell Customer Portal. If you need to open a service ticket, the easiest way is to visit our customer portal at https://psa.trucell.com.au/portal/. You will need to sign in to access the portal. Once you are signed in, you will have the option to open a new ticket. types of tickets that can be opened on the customer portal To open…
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Which Form of MFA Is the Most Secure? Which Is the Most Convenient?

Credential theft is now at an all-time high and is responsible for more data breaches than any other type of attack. With data and business processes now largely cloud-based, a user’s password is the quickest and easiest way to conduct many different types of dangerous activities. Being logged in as a user (especially if they have admin privileges) can allow a criminal to send out phishing emails from your company account to your staff and customers. The hacker can also infect your cloud data with ransomware and demand thousands of dollars to give it back. How do you protect your online accounts, data, and business operations? One of the best ways is with multi-factor authentication (MFA). It provides a significant barrier to cybercriminals even if they have a legitimate user credential to log in. This is because they most likely will not have access to the device that receives the MFA code…
opened laptop showing a phone that has an image of lock in the middle on its screen

Top 5 Mobile Device Attacks You Need to Watch Out For

Smartphones and tablets are often the preferred device for communications, web searching, and accessing many types of apps. They’re more portable and can be used from anywhere. We’re seeing the takeover of many activities that used to be performed on traditional computers. Now, people are using mobile devices instead. For example, Microsoft estimates that up to 80% of the workload in many enterprise organizations is now done via mobile devices. Over half of all web searches are also now conducted from a mobile device rather than a desktop PC. This has caused mobile devices to become more targeted over the past few years. As hackers realize they’re holding many of the same sensitive information and app access as PCs, they’ve been creating mobile malware and other exploits to breach mobile devices. In 2020, approximately 36.5% of organizations were impacted by mobile malware and 2.5 million people unknowingly downloaded multiple mobile adware apps. It’s important to start…
opened laptop, showing a hooded man surrounded by letters in green and a short strip of code on the screen.

Signs That Your Computer May Be Infected with Malware

Approximately 34% of businesses take a week or longer to regain access to their data and systems once hit with a malware attack. Malware is an umbrella term that encompasses many different types of malicious code. It can include: Viruses Ransomware Spyware Trojans Adware Key loggers And more.. The longer that malware sits on your system unchecked, the more damage it can do. Most forms of malware have a directive built in to spread to as many systems as possible. So, if not caught and removed right away, one computer could end up infecting 10 more on the same network in no time. Early detection is key so you can disconnect an infected device from your network and have it properly cleaned by a professional. key warning signs of malware infection Keep an eye out for these key warning signs of malware infection so you can jump into action and reduce your…
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Should I Consider Switching to Microsoft’s Edge Browser? (Top Features)

One of the most important applications we choose is our internet browser. When on a computer or a mobile device, we work in that most of the time because many applications are now cloud-based, so accessing them means going through your browser. Over the years browsers have come and gone. A little over a decade ago, Internet Explorer was the head of the pack, and now that browser is retired, Google’s Chrome has been in the top spot for several years. But just because a browser is number one today, doesn’t mean it’s going to stay that way. One browser that has steadily been making its way up in popularity since its release in 2015 is Microsoft Edge. Edge is the replacement for Internet Explorer, but it’s taken a while for it to become mainstream. It seems that now is its time. Microsoft Edge recently surpassed Firefox in worldwide desktop…
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