Every email and file your business runs on — safe, searchable, and back in minutes

You are in the right place if:

• You run Microsoft 365, Google Workspace, or Dropbox and assume recycle bins or native retention are enough — until someone needs a file that is no longer there.
• You need an independent, encrypted copy outside the SaaS vendor, with searchable restore your admins (or end users) can run without opening a ticket to Microsoft or Google.
• You want clear per-seat pricing you can put in front of finance, not a black-box enterprise quote for every mailbox.

If you need full infrastructure backup (VMs, NAS, endpoints) rather than SaaS tenant protection, start with our Backup and recovery page — that covers Veeam, Datto, immutable storage, and tested restore evidence for the wider estate.

How long does Microsoft actually keep it?

The windows below are typical Microsoft 365 defaults; exact figures vary by plan and tenant settings. The pattern is what matters: every native window closes, usually within weeks.

We built the backup we wanted for our own clients

Trucell is an Australian managed IT provider. We have taken the “is it really gone?” phone calls, and we built SaaS Backup to answer them: independent, searchable, and priced so protecting everyone is the easy decision.

• Independent, encrypted copies

  Your backups live outside Microsoft, Google, and Dropbox, encrypted at rest — in Trucell infrastructure or your own AWS S3 or Azure storage.

• Searchable self-service restore

  Find mail, files, and sites across retention history and restore what you need without waiting on a vendor support queue.

• Security first

  Enforced multi-factor authentication, Microsoft and Google single sign-on, and strict per-tenant isolation.

• Priced against the market leaders

  Seat pricing aligned with Veeam Data Cloud Foundation list pricing — without the enterprise procurement theatre. Live list prices are on this page.

Native retention vs Trucell SaaS Backup vs enterprise backup suites

Buyers comparing Microsoft 365 backup options usually land on three paths. Here is the plain-English difference.

• Native recycle bin / retention

  Free with the SaaS vendor, but windows are short. Offboarding, licence removal, and ransomware can erase the only copy. Not designed as a second home for years of mail and files.

• Trucell SaaS Backup

  Independent encrypted copies for Microsoft 365, Google Workspace, and Dropbox. Live per-seat list pricing aligned to Veeam Foundation, self-service restore, and an Australian MSP that already runs your IT if you want one throat to choke.

• Enterprise suites (e.g. Veeam Data Cloud)

  Strong products with enterprise procurement, packaging, and often a separate relationship from your day-to-day MSP. Our seat list tracks Foundation-class pricing without that theatre — use either path; we will say when a suite fit is better.