Australian cloud, colocation, and Azure · one accountable team

Stop chasing five vendors when your cloud breaks at 11pm.

One accountable Australian team across private cloud, NextDC and Equinix colocation, and Microsoft Azure (AMMP-approved). Two paths in: an AU$6,500 fixed-price Cloud Readiness Assessment for complex estates (5+ workloads, multi-site, board comparing migration partners) with credit-back inside 90 days. Or a free 30-minute scoping call for simple migrations (a Practice Management system, Microsoft 365, file shares) where we quote directly. Single throat to choke when the cloud breaks at 11pm.

Reserve the AU$6,500 Cloud Readiness Assessment Book a free 30-minute scoping call

We know what it's like to inherit a cloud stack that no single vendor fully owns: a Microsoft EA, a colo lease, a separate backup provider, an Azure footprint someone started and didn't finish, and your name on the incident ticket when any of them fails.

This is a fit if…

You need one accountable path across private or colocated estates and public cloud (often Azure), not four vendors each defending their slice of the bill.
NextDC or Equinix tier facility separation, or cost effective AU VPS, matters for your risk story, and you want it wired to the same run state as identity, backup, and network design, not a separate “cloud project” every three years.
You will hold a tender or board conversation on data residency, hybrid TCO, and who operates what after go live, with proof tied to our governance and partner story, not generic “cloud certified” lines.
You want colocation, stack, and Azure work from an Australian MSP that also runs IT support, backup, and security as named threads when you need them in one contract.

A pure resell of hyperscaler credits with no colocation, private stack, or Australian operations story. Or a one off lift and shift with no appetite for runbooks, IT support, and backup in the same engagement. For strategy only or major transformation without infrastructure or run state scope, start from strategic managed service or a scoped project instead.

Evidence your auditor, board, or tender team can verify

Cloud claims are easy to make and hard to test. The signals we use in board reviews and tender responses are the same signals we operate against every day: ISO 27001:2022 certified delivery, named partner certifications, government panel approvals, and ten years of run-state across 10,000+ managed endpoints. The four cards below are the cloud-specific version. Detailed evidence and certificate numbers live on /about/certifications/ and /partners/.

NextDC and Equinix colocation and hybrid depth

We operate in NextDC and Equinix with private suite and dedicated rack options, aligned to NetApp hybrid data services and how we run connectivity, not a one off cross connect quote.
Microsoft Azure and AMMP

Approved supplier under the Azure Migration and Modernization Program , with landing zone and stack alignment in Microsoft solutions the same way we run Entra, Intune, and on prem with clients.
Governance and assurance you can file

ISO 9001 and ISO/IEC 27001:2022 certified (Trucell Pty Ltd, Citation Certification, certificate 500-27285-IS), with an annual SOC 2 Type II report. Public sector and regulated sector framing in governance and locations where you need the detail.
Sectors, support, and the data path

We align to regulated and enterprise buyers across industries we serve with change control that matches expectations. The same team threads into IT support , backup and recovery , and managed security when that is in your scope of care.

Before and after Trucell

A quick scan of how operations and accountability change when one team owns the thread from stack to reporting.

Before Trucell

Repeated outages
Unclear ownership
Reactive support
Inconsistent reporting
Fragmented vendors
Overloaded internal teams

After Trucell

Root cause ownership
Clearer governance
Stronger security
Accountable support
Better procurement control
Improved visibility for leadership

From assessment to ongoing support

Cloud as an operating model: one thread from first scope through design, migration, governance, optimisation, and day two support: not a one off migration project.

Assessment

Workloads, dependencies, recovery intent, and boundaries before anything moves.
Design

Target architecture, landing zones, identity, and data paths across hybrid and cloud.
Migration

Controlled cutover, sequencing, and validation so ownership stays clear.
Governance

Policies, controls, assurance artefacts, and FinOps discipline that reviewers can trace.
Optimisation

Right sizing, performance tuning, and spend clarity without silent drift.
Support

Day two operations, escalation paths, and continuous improvement with named owners.

Where cloud adoption still goes wrong

Strong facilities and partner badges do not replace a single recovery story. Most damage shows up after go live, when backup scope, identity, and “who owns the restore” were never aligned.

Lift and shift without backup and recovery scope, so RPO is discovered during an outage, not before.
Hybrid sprawl without a clear data path: costs climb while performance stays flat and ownership ping pongs between layers.
Security , identity, and network design tracked in separate tickets, so nobody can answer “who owns the restore?” in one breath.
Multiple providers per layer, each with a dashboard, none accountable for the full path from application to tape or immutable copy. Internally, that is how the monthly cloud invoice wins while the operational story still does not add up in an audit or DR exercise.

You should not need five relationships to get a straight answer about recovery, identity, and who is on the hook when something breaks. If your next migration or colo refresh is already on the plan, the fair ask is a single written thread from workload to run state, not another partner logo.

What we deliver

These are the cloud and infrastructure outcomes Trucell owns end to end, not a loose list of vendor logos. If something below is what you need, we can scope it with clear ownership and run state.

Virtual private servers

Isolated compute for workloads that need predictable resources and separation, without necessarily building a full private cloud footprint.
Private cloud

Dedicated environments for organisations and government : design, implementation, and ongoing operations under one accountable team.
NextDC and Equinix colocation

We operate out of NextDC and Equinix data centres with access to rack spaces, private cages, and private suites, so separation and facility tier match your risk and compliance posture.
High performance computing

For compute intensive workloads, we scope and operate high performance computing environments with infrastructure and network design matched to throughput, latency, and recovery requirements.
Remote hands

We provide remote hands for hosted and colocated estates, giving you an accountable local operations path for physical intervention, troubleshooting, and change execution.
Cloud stack, connectivity, operations

We design and manage the cloud stack, virtualisation, storage, networking, and align connectivity and network design so what runs in production matches the architecture, not a slide deck. Where we supply physical kit, hardware procurement follows the same specification discipline.
Cloud access and network interconnect

We also deliver cloud access, carrier and service provider connectivity, international network paths, and peering design, so workloads and users keep predictable performance across regions and providers.
Microsoft Azure

Trucell is an approved supplier under Microsoft’s Azure Migration and Modernization Program . We consult on Azure landing zones and migration paths, build Azure aligned stacks, and pair public cloud work with your private and colocated estates. See also Microsoft solutions .

Why Trucell

Australian MSP delivery with facility depth in Equinix, Microsoft program access for Azure work, and data and endpoint tooling we operate day to day, not shelfware.

Facility + program depth

Equinix colocation and private rack options for clients who need physical separation, plus NetApp for hybrid data services and NinjaOne for fleet visibility, integrated into how we run environments, not one off projects.
Also on public cloud and AU hosting

Where workloads belong in Azure or need cost effective AU VPS, we align architecture and operations, including BinaryLane hosting when that fits the design.
Aligned to regulated sectors

Across government & public sector , healthcare , mining & resources , education , aviation , professional services , legal , and construction , we align governance and change control to sector expectations.

RFP score lines: how we answer common cloud and colo questions

Infrastructure and cloud panels often re use the same headings. Use this as a practical scorecard so decisions are based on recoverability and ownership, not platform hype.

Data residency, sovereignty, and sub processors

What to ask: where data lives at rest and in flight, who can access the rack or tenant, and how sub processor change is governed? How we answer: colocation and stack owned in our operating model, with Microsoft and connectivity partners named where they touch your data; we point reviewers to governance and, where it matters, sector appropriate assurances, not a generic “our cloud is safe” line.
Azure, AMMP, and landing zone maturity

What to ask: are you a named supplier on Microsoft’s program, and who designs identity, network, and backup in the same engagement? How we answer: AMMP as an approved supplier, with Azure aligned work described alongside private and Equinix estates in Microsoft solutions , and handover to IT support and backup and recovery when that is the agreed run state.
Colocation SLAs, physical access, and cross connects

What to ask: facility tier, access control, and how cross connects and latency fit your app architecture? How we answer: we scope Equinix options with the workloads in mind, align to connectivity and network design, and do not treat colo as a box rental separate from the stack and operations story.
Hybrid TCO, chargeback, and FinOps culture

What to ask: can you show monthly spend path across on prem, colo, and public cloud, and who owns the optimisation conversation? How we answer: we separate what we operate vs what the hyperscaler bills, tie recommendations to the architecture diagram, and avoid “surprise” migrations that only move the invoice, not the risk or performance story.
DR, backup, and test cadence

What to ask: RPO and RTO by workload, who runs restore tests, and how often the board could see evidence? How we answer: written scope in backup and recovery , named owners, and a test rhythm that does not depend on a single architect remembering, see also the diligence cards below.
Handover to run state and the service desk

What to ask: when does support “own” incidents across hybrid, and which PSA or CMDB is the system of record? How we answer: a described handover into managed support with the same team that can speak to the facility, cloud, and data path, not a separate outsourcer with no colo relationship.

Walk away with a written cloud plan — not a sales deck.

Two-week Cloud Readiness Assessment: AU$6,500 fixed price. You get an estate inventory, a three-year TCO comparison across stay-as-is, Azure landing zone, Trucell private cloud, and hybrid, a migration roadmap with stop/go gates, and a 90-minute executive readout. If you commission Trucell-led migration inside 90 days, the AU$6,500 credits against the engagement. If you don’t, you keep the report and we stop emailing. Pay on card or by purchase order.

Reserve the AU$6,500 assessment Book a free 30-minute scoping call

Diligence: validate before you commit

Whether you shortlist Trucell or another provider, these questions surface gaps before they become outages or invoice surprises.

Who owns recovery end to end?

Ask for a single written answer covering backup scope, identity, DNS, and facility, not five owners with five runbooks.
What does “tested” mean?

Restore drills on a schedule you could show an auditor, with named owners, not a one off ticket when someone remembers.
Hybrid and cloud on one diagram

If Equinix, Azure, and on prem cannot be drawn on one architecture with data paths, costs and risk will drift.

A plan you can actually follow

We document dependencies, recovery intent, and who operates what before anything moves, whether the landing zone is Equinix, Azure, or both.

Assess

Workloads, dependencies, recovery objectives, and identity boundaries, before anyone migrates a VM or cuts over DNS.
Land

Target architecture for private cloud, colocation, hybrid, or Azure , with Microsoft stack alignment when Entra ID and Intune are in play.
Protect

Backup scope , immutability, and restore drills written into the runbook, not a one off test ticket.
Operate

Managed support , patching, roadmaps , and clear escalation, so the environment does not rot after go live.

Success looks boring. Failure does not.

We optimise for predictable operations: tested recovery, controlled change, and costs you can explain, whether the workload sits in Equinix, Azure, or both.

When it is working

Predictable run cost and a recovery story everyone understands, including facility and cloud owners.
Changes that do not surprise clinical, client facing, or field teams.
DR exercises that finish on time, with owners named in the runbook.

When it is not

Surprise bills, shadow admin, and “we thought vendor X had that.”
A DR test that becomes a multi day scramble instead of a rehearsed restore.
Tickets closed while the underlying risk is still there.

Managed cloud FAQ

Common due diligence questions before migration, renewal, or architecture review.

What does a Trucell-led cloud migration actually cost? Plain numbers, not “it depends.”

The Cloud Readiness Assessment is AU$6,500 fixed (2 weeks). The Migration Blueprint is AU$18,000 fixed (4 weeks). A Pilot Migration covering one production workload is AU$45,000 indicative (8 to 10 weeks). Full-programme migrations beyond the pilot are scoped against the workload count, identity boundary, and target landing zone in the blueprint; typical SMB to mid-market migrations run AU$80,000 to AU$400,000 depending on size. Every tier has fixed deliverables on /cloud-readiness-assessment/. We do not bill discovery hours separately.

Will our data leave Australia at any point during or after migration?

No, unless you explicitly choose a non-Australian region. Trucell private cloud sits in NextDC and Equinix Australian facilities. Azure deployments default to Australia East or Australia Southeast. The Foundations Diagnostic and Migration Blueprint both explicitly document data residency for every workload and every back-up copy, including incidental log routing through Microsoft 365 telemetry. We will not route your data offshore as a default and we will surface anywhere it would happen.

We’re already with Microsoft, AWS, or a big-four consultancy. Why switch to Trucell?

Vendor independence and pricing transparency. Microsoft and AWS sell their cloud; the assessment lands in theirs. A big-four consultancy sells a six-figure transformation programme; the assessment lands in that. Trucell sells private cloud, Azure, and colocation, so the TCO comparison is honest across all three. Beyond that: our cost-to-deliver is published on the page, our governance is independently audited (ISO 27001:2022, certificate 500-27285-IS), and our diagnostic credits against migration. If the current relationship is working, we will tell you that during the free 30-minute scoping call and decline the engagement.

What if we pay the AU$6,500 and decide not to migrate with you? Do we keep the report?

Yes. The report is yours from the moment it lands in your inbox. We have no clause that obliges you to migrate with Trucell, no exclusivity period, and no language locking the report to our methodology. Hand it to your board, auditor, in-house IT, or a competing vendor; it stands on its own. If you do migrate with Trucell inside 90 days, the AU$6,500 credits automatically against the first migration invoice. If you don’t, the engagement ends and we stop emailing you.

How long does the migration itself take after the diagnostic?

Real numbers from real engagements: a single-site allied health practice on Microsoft 365 plus file shares typically migrates in 6 to 10 weeks after blueprint sign-off. A 3-site GP group with a mid-sized PACS or LOB application runs 12 to 18 weeks. A hospital corporate IT or multi-site imaging programme is 4 to 9 months with a phased cutover. The blueprint phase (Tier 2) is when these timelines firm up because that is when the workload inventory and the change-window calendar are documented; the diagnostic phase gives indicative ranges only.

What’s the smallest commitment we can start with to test whether Trucell is the right partner?

The free 30-minute scoping call is the smallest. No payment, no pitch deck; we ask which tier fits and decline if your scenario does not. If the call confirms fit, the AU$6,500 Foundations Diagnostic is the smallest paid step. You walk away with a written report you own. If we are not the right partner, you find that out for AU$6,500 instead of for the cost of a failed migration.

Prefer a low friction start before booking a call?

Share a short cloud brief and we will route your request with practical next steps. Best for procurement led teams comparing delivery models.

You don’t have to commit to migration. You do have to make a decision.

The Cloud Readiness Assessment ends in three answers: stay on-premises, migrate with Trucell, or migrate with someone else. Two weeks from kick-off. AU$6,500 fixed. Credit-back if you choose Trucell. The written report is yours regardless. The cost of not deciding is another quarter of vendor finger-pointing and another conversation with the board that does not move forward.

Reserve the AU$6,500 assessment Book a free 30-minute scoping call

Simple migration of one or two systems (a Practice Management system, Microsoft 365, file shares)? Skip the assessment — book the free scoping call and we will quote directly. Or download the cloud diligence checklist.