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Dental practice IT

IT support for dental practices

Dental imaging files are large, the appointment book is full and the chairside PC cannot freeze between patients. We support the practice software, imaging storage, network, security and backups dental practices depend on, from a medical IT team that already runs imaging for radiology groups.

The same team that supports medical and imaging practices reviews every dental enquiry.

4.9 out of 5 · 68 Google reviews
ISO/IEC 27001:2022 certification badgeISO 9001:2015 certification badgeSOC 2 Type IIIRAP assessed

At a glance

  • Practice software: the servers, cloud hosting, databases and workstations behind it, with vendor coordination on application faults.
  • Dental imaging: sensors, OPG and CBCT workstations, imaging storage sized for growth, and the network that moves images to the chair.
  • Security and backups: MFA, patching, monitored endpoints and Essential Eight controls, plus immutable off site backups of the full imaging archive with tested restores.
  • Independently certified: ISO/IEC 27001:2022 and ISO 9001:2015, with an annual SOC 2 Type II report.

Who this is for

Next step: book a practice IT review. Prefer to talk now? Call 1800 316 529.

  • Dental practices that rely on practice software, digital imaging and chairside workstations every appointment.
  • Practices whose imaging archive has outgrown the server or backup it started on.
  • New practices and relocations that need cabling, network, workstations, imaging connections and phones planned together.
  • Dental groups with several clinics that want standard builds, security and backups, and one service desk.

If you only want occasional break fix help with no interest in tested backups or security, a local technician may suit you better, and we will say so.

Why a medical IT provider for a dental practice

Trucell has operated since 2005. These are the signals that matter for an imaging heavy practice.

  • Imaging heavy work is daily work

    We already run imaging for radiology groups, so large image files, storage growth and fast networks to the chair are familiar ground. See PACS and RIS.

  • Independently certified

    ISO/IEC 27001:2022 (certificate 500-27285-IS) and ISO 9001:2015 (certificate 500-27268-Q), with an annual SOC 2 Type II report. See certifications.

  • Healthcare IT depth

    Supporting 50+ healthcare sites. See healthcare IT.

  • Standards for growing groups

    Standard builds, security and backups across sites, with one service desk. See multi site clinics.

Next step is a practice IT review: what you have, what is at risk, and what to fix first.

What we support

The systems a dental practice runs on, looked after by one team.

  • Practice management software

    The servers, cloud hosting, databases and workstations behind your dental practice software, with vendor coordination on application faults.

  • Dental imaging

    Intraoral sensors, OPG and CBCT workstations, imaging storage sized for growth, and the network that moves images to the chair quickly. Our experience with PACS and DICOM for radiology carries straight over.

  • Chairside and front desk

    Workstations, screens, printers and scanners at the chair and the front desk, monitored and maintained.

  • Dental groups

    Standard builds, security and backups across sites, with one service desk for the group. See multi site clinics.

Find out where your practice IT stands

A practice IT review covers your practice software hosting, imaging storage, backups, security and network, and ends with a plain list of what to fix first.

Prefer to talk now?1800 316 529…Pick a time(opens Microsoft Bookings in a new tab)

Why a medical IT provider for a dental practice

A dental practice looks more like a small imaging practice than a typical office.

With Trucell

  • Imaging heavy workloads are our daily work, not an edge case.
  • ISO/IEC 27001:2022 and ISO 9001:2015 certified, with an annual SOC 2 Type II report.
  • Multi site standards for growing dental groups, and the same team for GP and medical practices.

With a generalist office IT provider

  • Imaging storage and chairside performance are treated like ordinary file shares and desktops.
  • Backups often cover the practice database but not the full imaging archive.
  • Security evidence is rarely documented in a form an insurer will accept.

Trusted by healthcare

Dental and medical practices that rely on Trucell include:

Dental
  • Carlingford Dental Surgery
Medical practices
  • Crane Road Medical Centre
  • CMH Practice Management

Dental IT support FAQ

What dental practice owners and managers ask before changing IT provider.

Do you support our dental software?

We support the infrastructure your practice software runs on and coordinate with the vendor on application issues.

How do you back up dental imaging?

We back up the full imaging archive, not just the practice database, with an immutable off site copy, and we test restores.

Can you set up a new dental practice?

Yes. We plan cabling, network, workstations, imaging connections and phones for new practices and relocations.

Do you support dental groups with several clinics?

Yes. We standardise builds, security and backups across sites and give the group one service desk.

IT support for your dental practice

Book a practice IT review, or call us to talk through your practice software, imaging and backups.

Prefer to talk now?1800 316 529…Pick a time(opens Microsoft Bookings in a new tab)

On the call, mention your practice software, your imaging equipment, how many chairs and sites you have, and anything coming up such as a fit out or a move.

Explore related areas

Dental practices we support usually touch more than one of these.