Sydney radiology and imaging practices
Sydney is our home ground. From our Parramatta office we support radiology, ultrasound and imaging groups across Greater Sydney: PACS and RIS, modality networks, reading room displays, backup and security, under one accountable owner.
The same imaging engineers who support Sydney clinics today review every audit request and brief.
Next step: book an imaging IT risk audit, a fixed scope review of PACS, RIS, network, backup and security. Prefer to talk first? Call 1800 316 529 and an imaging engineer will tell you plainly where your practice stands.
If your practice runs no imaging systems at all, our medical IT support for Sydney practices is the better place to start. It covers GP and specialist practices with the same team.
Trucell was established in 2005 and today supports 50+ healthcare sites. The signals below are the ones we bring to procurement and vendor risk conversations.
ISO/IEC 27001:2022 certified (Trucell Pty Ltd, Citation Certification, certificate 500-27285-IS) with a scope that explicitly includes medical imaging IT services and PACS/DICOM administration, plus an annual SOC 2 Type II report. See certifications.
Our engineers work from Level 1, 448 Church Street, Parramatta NSW 2150, with on site attendance for Sydney clinics scheduled from that office. See locations and model.
Read the Baulkham Hills radiology fit out, the Quantum Radiology Bankstown mobile workstation and the Aspire Radiology Hornsby self service check in before you call us.
RADForms digital forms and consents, ClariRad RIS and Smart Kiosk check in, supported by the same team that runs your PACS and network.
Next step is an imaging IT risk audit: fixed scope, and you keep the prioritised list of risks and fixes.
Published case studies from Sydney and Central Coast imaging practices. Each one shows how the work was planned, delivered and supported.
Outside Sydney? The same team supports Brisbane imaging practices and Melbourne imaging practices remote first, with scheduled on site project delivery.
Imaging specific services and the office IT around them, delivered by one team. Each links to the full detail.
Day to day administration of PACS and RIS: DICOM nodes and routing, modality worklists, HL7 interfaces, storage tiers, upgrades and vendor coordination for Intellirad Voyager, QUBS, Kestral Karisma and Comrad. See PACS and RIS and our wider radiology IT support.
Segmented networks with modality traffic on dedicated VLANs, QoS for image transfer, multi site links and secure VPN for home reporting radiologists. See network services and dark fibre and Metro Ethernet.
LG diagnostic and clinical review displays, plus support for existing EIZO and Barco estates, with acceptance testing, scheduled calibration and QA records. See medical displays and medical display calibration and QA.
New clinics and relocations: cabling, network, workstations, modality connections, RIS and PACS go live and day one support. Read the IT guide for opening a radiology practice.
Essential Eight controls, monitored endpoints, and backup of the imaging archive and RIS database with tested restores. See cyber security for radiology and backup and recovery.
Modality workflows, RIS and everyday IT for ultrasound practices, from the same imaging literate team. See ultrasound practice IT.
Book an imaging IT risk audit: a fixed scope review of PACS, RIS, modality connectivity, network segmentation, backup and restore evidence, display QA and security controls, with a prioritised list of risks and fixes.
Prefer to talk now?1800 316 529…Pick a time(opens Microsoft Bookings in a new tab)
Both can look after office IT. The difference shows up when the fault is in PACS, a modality or a reporting display.
Sydney imaging practices and health services that rely on Trucell include:
Our imaging engineers work from Level 1, 448 Church Street, Parramatta NSW 2150. On site attendance for Sydney clinics is scheduled from that office according to the clinical impact of the fault, and most PACS, RIS, and network faults are fixed remotely first.
Home reporting radiologists across Sydney get the same team for secure remote access and for diagnostic displays set up and calibrated at home. Imaging practices in Brisbane and Melbourne are supported remote first, with project teams travelling for fit outs and go lives.
Support hours: Monday to Friday 8am to 6pm, Saturday 8am to 1pm (local time).
What Sydney radiology and imaging practice managers ask before engaging an imaging IT partner.
We administer and support the infrastructure and integrations around the PACS and RIS platforms our clients run, including Intellirad Voyager, QUBS, Kestral Karisma and Comrad, alongside our own ClariRad RIS, and we coordinate with the vendor on application issues.
Yes. We design and support secure remote reporting: VPN with multi factor authentication, bandwidth sized for studies, and diagnostic displays set up and calibrated at home.
At Level 1, 448 Church Street, Parramatta NSW 2150. On site attendance for Sydney clinics is scheduled from that office, and imaging practices in Brisbane, Melbourne, and elsewhere in Australia are supported remote first, with on site project teams that travel for fit outs and go lives.
On site attendance is scheduled from our Parramatta office according to the clinical impact of the fault, and response and restore targets are written into the SLAs of each contract rather than published as marketing numbers. Most PACS, RIS and network faults are fixed remotely first.
Yes. Ultrasound practices have their own needs around modality workflows and RIS, and we support them with the same imaging literate team. Our ultrasound practice IT page covers the detail.
PACS and RIS operations, modality connectivity, network segmentation, backup and restore evidence, display QA, and security controls. You get a prioritised list of risks and fixes.
Book an imaging IT risk audit, or call 1800 316 529 to talk to an imaging engineer in Parramatta. We will tell you plainly what is working, what is at risk and what to fix first.
Prefer to talk now?1800 316 529…Pick a time(opens Microsoft Bookings in a new tab)
On the call, mention where in Sydney you are, which PACS or RIS you run, your modalities, how many sites and users you have, and any fit out or go live on the horizon.
Most Sydney imaging practices we support touch more than one of these areas.
Whole of practice IT for imaging providers, from modalities to reading rooms.
Read moreManaged medical imaging IT for radiology and specialist practices.
Read moreDICOM GSDF calibration, acceptance testing and QA records for reporting displays.
Read moreSecurity for modalities, PACS and remote reporting.
Read moreGP, specialist and imaging practice IT from the same Parramatta team.
Read more